Privacy Policy
Last Updated: June 2026
Essex Landscaping & Property Management (“we”, “our”, or “the Company”) is committed to protecting the privacy of individuals who visit our website or contact us for services. This Privacy Policy explains how we collect, use, disclose, and safeguard personal information in accordance with the Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable Ontario privacy requirements.
By using our website or submitting information to us, you agree to the practices described in this policy.
1. Information We Collect
We collect only the personal information necessary to provide landscaping and property maintenance services. This may include:
Information You Provide Directly
- Name
- Email address
- Phone number
- Property address or service location
- Details about your landscaping or maintenance needs
- Any information submitted through our contact forms or email
Information Collected Automatically
When you visit our website, basic technical information may be collected, such as:
- IP address
- Browser type
- Device type
- Pages viewed
- Time spent on the website
This information is used for analytics and website performance only.
No Sensitive Information Collected
We do not collect:
- Financial information
- Payment card data
- Government identification numbers
- Health information
- User accounts or login credentials
2. How We Use Personal Information
We use your information to:
- Respond to inquiries and provide quotes
- Schedule services
- Communicate about upcoming work or service updates
- Improve our website and customer experience
- Maintain internal records for business operations
We do not use personal information for unrelated marketing, nor do we sell or trade personal information.
3. Sharing and Disclosure
We may share personal information only in the following situations:
Service Delivery
With employees or contractors who require the information to perform landscaping or property maintenance services.
Legal Requirements
If required to comply with:
- A court order
- Law enforcement request
- Applicable laws or regulations
No Selling of Personal Information
We do not sell, rent, or disclose personal information to third‑party marketers.
4. Data Storage and Security
We take reasonable administrative, technical, and physical measures to protect personal information from loss, theft, unauthorized access, or misuse.
Examples include:
- Secure email and device practices
- Limited access to personal information
- Secure storage of digital records
However, no method of transmission or storage is completely secure, and we cannot guarantee absolute protection.
5. Cookies and Website Tracking
Our website may use basic cookies or analytics tools to improve performance and understand visitor activity. These tools may collect non‑identifying technical information such as:
- Browser type
- Device type
- Pages visited
You may disable cookies through your browser settings.
6. Third‑Party Services
Our website may link to third‑party websites (e.g., social media, mapping tools). We are not responsible for the privacy practices of external sites.
7. Retention of Personal Information
We retain personal information only as long as necessary to:
- Provide services
- Maintain business records
- Meet legal or regulatory requirements
Information that is no longer required is securely deleted.
8. Access to Your Information
You may request access to the personal information we hold about you, or request corrections, by contacting us directly. We will respond in accordance with PIPEDA requirements.
9. Children’s Privacy
Our services are intended for adults. We do not knowingly collect personal information from children under 16.
10. Contact Us
If you have questions about this Privacy Policy or how your information is handled, contact us:
Essex Landscaping & Property Management
Email: info@essexlandscaping.ca
Website: https://essexlandscaping.ca/
11. Updates to This Policy
We may update this Privacy Policy from time to time. The “Last Updated” date at the top of this page reflects the most recent revision.